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WHAT YOU NEED TO KNOW
Your Questions, Answered
Membership and Services:
What is Freestyle Adventure Club?
Freestyle Adventure Club is a membership-based travel service that takes the guesswork out of planning unforgettable journeys. We curate personalized itineraries, secure exclusive deals, and provide exceptional concierge services to help our members explore the world with ease and delight.
What are the benefits of becoming a member?
Membership unlocks a world of exclusive travel privileges, including:
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Tailor-made itineraries: Our expert travel advisors craft itineraries that perfectly align with your preferences, interests, and travel style.
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Discounted travel rates: Enjoy significant savings on airfare, hotels, car rentals, and a variety of travel-related services.
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Destination X experience: Embark on a surprise adventure with our Destination X experience, where the destination is revealed only at the airport, adding an element of excitement and anticipation.
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Exclusive access to retreats and tours: Participate in exclusive member-only retreats and tours designed to immerse you in unique destinations and experiences.
What services are included in the membership?
Membership encompasses a comprehensive range of travel services, including:
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Itinerary curation: Our experienced travel advisors will create personalized itineraries that match your travel aspirations and preferences.
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Travel concierge service: We'll handle all the logistical arrangements, from booking accommodations and flights to securing local activities and transportation.
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Exclusive access to retreats and tours: Enjoy priority access to our curated retreats and tours, designed to provide immersive and unforgettable experiences.
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Surprise Destination X experience: Embrace the thrill of the unknown with our Destination X experience, where the destination remains a mystery until the day of travel.
Destination X Experience:
How does the Destination X experience work?
Destination X is a surprise travel experience that elevates the excitement of adventure. The destination is kept secret until the day of travel, adding an element of anticipation and thrill. Upon arrival, you'll discover a carefully curated itinerary filled with unique experiences and hidden gems.
Can I choose the destination for my Destination X trip?
No, the element of surprise is an integral part of the Destination X experience. Our expert team selects destinations based on your preferences and travel style, ensuring a personalized and memorable adventure.
Is the Destination X experience customizable?
While we cannot disclose the destination in advance, we consider your preferences when planning the trip. Please share any specific interests or requirements you have, and we'll incorporate them into your itinerary to make the experience uniquely yours.
Booking and Reservations:
How do I book a trip or itinerary with Freestyle Adventure Club?
Simply contact our dedicated travel consultants, and we'll handle the entire booking process. Our team will work with you to understand your preferences, curate a personalized itinerary, and secure all necessary arrangements.
Can I make changes to my reservation?
Yes, we understand that plans can change. Modifications to reservations can be made, subject to availability and the club's booking policies. Please contact our team as soon as possible if you need to adjust your travel plans.
What is the cancellation policy for booked trips?
Cancellation policies vary based on the service provider and the specific booking. Our team will provide detailed information about the cancellation policy at the time of booking.
Payment and Pricing:
What are the payment options available for membership fees and trips?
We accept a variety of payment methods, including credit/debit cards and bank transfers, for both membership fees and trip payments. Our team will provide you with the specific payment options available when you book your trip or renew your membership.
Are there any additional fees apart from the membership cost?
The membership cost covers the specified benefits and services outlined in our membership agreement. Additional fees may apply for certain optional services or experiences, such as premium upgrades or specific activities. Our team will inform you of any additional costs before you confirm your booking.
Is the membership fee refundable?
No, the membership fee is non-refundable. Please carefully review our terms and conditions for more details regarding membership fees and policies.
Travel Itineraries:
How are travel itineraries curated for members?
Our expert travel advisors take the time to understand your preferences, interests, and travel style to craft itineraries that perfectly align with your dream vacation. We consider your budget, desired activities, and any specific requests to create a personalized and memorable journey.
Can I request specific activities or destinations for my itinerary?
Absolutely! We encourage members to share their preferences and requests. Our team will incorporate your suggestions into your itinerary, ensuring a truly personalized and enriching travel experience.
What is included in a typical travel itinerary?
A typical travel itinerary includes:
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Accommodation details: We'll secure comfortable and well-located accommodations that align with your preferences and budget.
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Transportation options: We'll arrange convenient and efficient transportation options, whether it's airfare, train tickets, or local transportation.
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Activities and excursions: We'll curate a selection of activities and excursions that match your interests, from cultural explorations to adrenaline-pumping adventures.
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Dining recommendations: We'll provide suggestions for local restaurants and eateries that cater to your culinary preferences, offering a taste of the destination's flavors.
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Additional requests: We'll accommodate any specific requests or considerations you may have, ensuring a seamless and enjoyable travel experience.
Travel Insurance:
Why is travel insurance important?
Travel insurance protects you from unforeseen events that can disrupt or even derail your travel plans. It can provide coverage for a wide range of situations, including:
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Trip cancellation or interruption: If you have to cancel or interrupt your trip due to illness, injury, or other covered reasons, travel insurance can reimburse you for prepaid expenses.
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Medical emergencies: If you require medical attention while overseas, travel insurance can help cover medical costs, including doctor visits, hospital stays, and emergency evacuation.
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Lost or damaged luggage: If your luggage is lost, delayed, or damaged, travel insurance can provide compensation for the value of your belongings.
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Flight cancellations or delays: If your flight is canceled or delayed due to weather or other reasons, travel insurance can reimburse you for additional expenses, such as accommodation or meals.
Is travel insurance mandatory for all trips?
The requirement for travel insurance varies depending on the destination country and the purpose of your travel. For instance, Schengen countries, which encompass 26 European nations, require travel insurance for visitors applying for a Schengen visa. Additionally, some tour operators or airlines may mandate travel insurance as a condition for booking a trip.
What are the different types of travel insurance?
Travel insurance plans are categorized based on the scope of coverage they provide. The primary types include:
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Trip cancellation insurance: This covers trip cancellation or interruption due to covered reasons, such as illness, injury, or natural disasters.
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Medical insurance: This provides coverage for medical expenses incurred during your travels, including doctor visits, hospital stays, and emergency evacuation.
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Comprehensive travel insurance: This combines trip cancellation and medical insurance, offering a broader range of protection.
How much does travel insurance cost?
The cost of travel insurance depends on various factors, such as the duration of your trip, the destination, the coverage you select, and your age and health. Generally, travel insurance premiums range from 4% to 10% of the total trip cost.
When should I purchase travel insurance?
It's advisable to purchase travel insurance as soon as you book your trip to ensure maximum coverage. This allows you to cover any prepaid expenses in case of cancellation or interruption.
How do I file a travel insurance claim?
If you need to file a claim, contact your travel insurance provider immediately and provide them with the necessary documentation, such as medical bills, flight cancellation notices, or receipts for lost luggage.
Is travel insurance worth the cost?
The cost of travel insurance can seem negligible compared to the potential financial burden of unforeseen events. Travel insurance provides peace of mind and financial protection, allowing you to enjoy your travels without worrying about unexpected setbacks.
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We highly recommend Trawick Travel Insurance for your travel insurance needs. Trawick Travel Insurance offers a wide range of comprehensive plans to suit your travel needs and budget. Their plans provide extensive coverage, including trip cancellation, medical expenses, lost luggage, and more.
Additional Information:
What is the best time to book my trip?
The best time to book your trip depends on the destination, your desired travel dates, and your travel style. In general, booking your trip well in advance will give you more flexibility and may help you secure better deals.
What documents do I need to travel internationally?
The documents you need to travel internationally will depend on your nationality and the destination country. Generally, you will need a valid passport, visa if applicable, and any necessary travel documents, such as a travel authorization or health certificate. Our travel consultants will guide you through the documentation requirements and assist you in obtaining the necessary documents for your chosen destination.
Do you offer visa services?
No, we do not provide direct visa application services. However, we can assist you in determining whether or not you need a visa for your travel plans and provide information on the appropriate visa requirements and application procedures. We can also direct you to the relevant embassy or consulate for visa application processing.
Please note that it is your responsibility to obtain the necessary visas and travel documents for your international travel. We recommend applying for visas well in advance of your travel dates to ensure sufficient time for processing and approval.